Microsoft CRM Technologies

Microsoft Dynamics CRM is a Customer Management System, a business strategy, which allows the organization to use its fully integrated functionality to smoothly and easily create as well as maintain view of customers from the point of initial contact throughout purchase and post-sales.

Benefits of CRM

There are 5 modules integrated with each other to improve business productivity using Microsoft Dynamics CRM:

• Sales - To generate more leads and close-in more business to get an edge over competitors
• Marketing - Segments customers for easy maintenance and to manage marketing investments
• Customer Service - Quicker response to customer to respect their values and time to improve long term relationships resulting in organization’s profitability
• Analytics - CRM helps to transform data into beneficial information which gives you full power to utilize your strengths and develop strategies and prioritize your leads and opportunities
• Work flow - Combine your data with integrated workflow so as to react to business changes instantly

ennovate's Offerings

• Customer First: We put our customers first and fully focus on their requirements to understand their needs and provide beneficial business solutions to their challenges, consulting strategies to increase their sales, introduce effective marketing strategies and also to deliver quality customer service to benefit them to its full advantage
• Team: We have an experienced and skilled set team which specializes in CRM solutions and services
• Custom Application Development: CRM also supports custom web application which can be integrated with CRM modules as per the client’s requirements
• Provides consultancy services to optimize the usage of CRM functionality to achieve the business objectives at low-cost.
• Data Integration Services: Along with CRM services we provide services of 3rd party products like Scribe which helps data migration from CRM to GP or vice-versa

Microsoft Dynamics GP

Microsoft Dynamics GP is a mid-market business accounting software package that can run on a Microsoft SQL Server database. The modules provided by Great Plains are:

• Financial
• Sales
• Purchasing
• Inventory
• Project
• Payroll
• Manufacturing
• Company
• System

Great Plain provides full cycle for each module; e.g., the sales module implements the order to cash process. Microsoft has developed a number of add-ons (also known as customizations) and verticals, all generally referred to as Third Party applications, which complement or enhance the existing functionality of the application.

Benefits of Great Plains

• Microsoft Dynamics GP is a richly featured business management solution that allows you to use familiar, powerful software to operate and grow your business
• Microsoft Dynamics GP can quickly become a core element of a seamless business management infrastructure. The latest version of Microsoft Dynamics GP works with Microsoft Office SharePoint Server 2007 to facilitate collaboration and communication among your employees and with trading partners and customers
• In your business, Microsoft Dynamics GP can help you realize the productivity goals you have for people and processes
• Microsoft Dynamics GP lets you automate and standardize many recurring tasks, so they can take place more consistently and reliably, and with a minimal drain on your resources
• Microsoft Dynamics GP gives decision-makers at every level and in all areas of your business the means to gain practical, relevant insight and determine the best course of action. With Microsoft Dynamics GP, you can devise a rapid and successful response to changing business conditions and emerging market trends
• Increases productivity with Microsoft Dynamics GP & Office SharePoint Server Integration

ennovate's Offerings

• Ability to investigate, understand and erode unnecessary data to acquire customer’s needs and to incorporate and align Great Plains with business rules
• Get an insight of the business and being in constant touch with the changing market trends helps customers to climb their success steps and be ahead of competitors
• Highly experienced resources with 5+ Years of experience in GP Implementations in US & UAE
• Experience in use of products like Integration Manager, eConnect, Mekorma Cheque Printing Integration Module alongside GP
• Expertise to add business logic to eConnect which helps client’s requirement to successfully integrate with GP